Privacy Policy

Effective Date: May 4, 2026

YIRA YARKINI IT PTY LTD (ACN 675 124 651), operating as Lumixync, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, communicate with us, or use our services.

1. Information We Collect

We may collect personal information including:

• Full name
• Business name
• Email address
• Phone number
• Billing or business information
• Project or inquiry details submitted through our forms
• Device, browser, IP address, and analytics data collected through cookies and tracking technologies

Information is collected only when voluntarily submitted by users through our website forms, email, phone, or approved third-party platforms.

2. How We Use Your Information

Your information may be used to:

• Respond to inquiries and provide requested services
• Deliver customer support and service updates
• Manage appointments and project communications
• Improve website functionality and user experience
• Send relevant service-related notifications

We do not sell, rent, trade, or share your personal information with third parties for marketing or promotional purposes.

3. SMS Communications & Consent

By submitting a form on our website (lumixync.com/contact) and explicitly checking the SMS consent checkbox, you consent to receive SMS/text messages from Lumixync related to your inquiries, appointments, customer support, service updates, and follow-ups.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS communications at any time by replying STOP to any message received from us. For assistance, reply HELP or contact us at:

• enquiries@lumixync.com
• support@lumixync.com

Consent to receive SMS communications is not a condition of purchase.

SMS consent and mobile opt-in data are not shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

We do not send unsolicited promotional or marketing SMS messages.

4. Third-Party Lead Platforms

We may receive customer inquiries and contact information from approved third-party platforms where users voluntarily submit their information or request our services. These platforms may include:

• Facebook Lead Ads
• Google Ads
• Bark
• Thumbtack
• Clutch
• Yelp
• Other approved lead generation or business directories

Information received through these platforms is handled with the same level of confidentiality and protection as information collected directly through our website.

Note: SMS communications are only initiated based on consent provided directly through our website forms. Third-party platform submissions do not automatically constitute SMS consent.

5. Cookies & Analytics

Our website may use cookies, analytics tools, and tracking technologies such as Google Analytics or Meta Pixel to improve website performance, analyze traffic, and enhance user experience.

You may manage cookie settings through your browser preferences.

6. Data Protection

We implement reasonable administrative, technical, and organizational security measures to protect your information from unauthorized access, misuse, disclosure, or loss.

7. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at:

• enquiries@lumixync.com
• support@lumixync.com

You may also withdraw your communication consent at any time by replying STOP to any SMS received from us.

8. Disclosure of Information

We may disclose information only:

• When legally required
• To comply with lawful government requests
• To protect our legal rights
• With your explicit consent

9. Policy Updates

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Continued use of our services constitutes acceptance of any updated changes.

10. Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact us:

• Email: enquiries@lumixync.com
• Email: support@lumixync.com
• Website: https://lumixync.com